SAFEGUARDING POLICY
Policy Statement
Our Special Angels SEND CIC is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults who engage with our services, activities and community projects.
We believe that everyone has the right to be safe, respected, listened to and protected from abuse, neglect, exploitation, discrimination, harm and radicalisation.
This policy applies to all trustees, directors, staff, volunteers, sessional workers and anyone acting on behalf of Our Special Angels SEND CIC.
The CIC is committed to creating a culture where safeguarding is everyone’s responsibility and where concerns are identified, reported and acted upon promptly and appropriately.
Purpose
The purpose of this policy is to:
Protect children, young people and vulnerable adults who participate in CIC activities.
Provide clear guidance on recognising and responding to safeguarding concerns.
Promote a culture of safety, dignity and respect.
Ensure safeguarding responsibilities are understood by all staff, volunteers and trustees.
Support compliance with relevant safeguarding legislation and guidance.
Designated Safeguarding Leads
The CIC has appointed safeguarding leads responsible for overseeing safeguarding arrangements and responding to concerns.
Designated Safeguarding Lead (DSL):
Mariyam Akhter
Deputy Designated Safeguarding Leads:
Kelly McNicholas
Savera Caan
The DSL is responsible for:
Coordinating safeguarding arrangements.
Receiving and managing safeguarding concerns.
Maintaining safeguarding records.
Liaising with external agencies where appropriate.
Supporting staff and volunteers.
Ensuring safeguarding training is completed and maintained.
Scope
This policy applies to all activities delivered by Our Special Angels SEND CIC including:
Community projects
Parent support groups
Coffee mornings
Family events
Workshops and training sessions
Volunteer programmes
Funded projects
Community outreach activities
Online activities and communications
Types of Abuse
Safeguarding concerns may relate to:
Physical abuse
Emotional abuse
Sexual abuse
Neglect
Domestic abuse
Financial abuse
Discriminatory abuse
Modern slavery
Exploitation
Radicalisation and extremism
Online abuse
All concerns will be taken seriously regardless of the age, disability, communication needs or circumstances of the individual involved.
Responding to a Disclosure
If a child, young person or vulnerable adult discloses abuse, staff and volunteers must:
Remain calm.
Listen carefully.
Take the disclosure seriously.
Reassure the person they have done the right thing by speaking up.
Avoid asking leading questions.
Explain that the information cannot be kept secret if someone is at risk.
Record the information as soon as possible using the individual's own words where possible.
Report the concern immediately to the DSL.
Reporting Concerns
Any safeguarding concern must be reported to the DSL as soon as possible.
Where there is immediate danger or risk of significant harm:
Emergency services will be contacted immediately.
Appropriate safeguarding authorities will be informed without delay.
All safeguarding concerns will be recorded and stored securely in accordance with the Data Protection and GDPR Policy.
Safeguarding Responsibilities
All staff, volunteers, trustees and directors must:
Read and follow this policy.
Report safeguarding concerns immediately.
Maintain professional boundaries.
Treat all individuals with dignity and respect.
Attend safeguarding training appropriate to their role.
Promote a safe and inclusive environment.
Safeguarding is everyone's responsibility.
Volunteers
All volunteers have a duty to safeguard children, young people and vulnerable adults.
Volunteers will:
Receive safeguarding information during induction.
Know how to report concerns.
Follow the Volunteer Policy and Code of Conduct.
Maintain professional boundaries.
Complete DBS checks where required.
Volunteers must never ignore safeguarding concerns or assume someone else will report them.
Allegations Against Staff, Volunteers, Trustees or Directors
Any allegation made against a staff member, volunteer, trustee or director will be treated seriously and investigated appropriately.
The CIC will seek advice from relevant agencies including:
Local Authority Designated Officer (LADO)
Adult Safeguarding Teams
Police
Disclosure and Barring Service (DBS)
Appropriate action may include suspension from duties while investigations take place.
Prevent Duty and Radicalisation
Our Special Angels SEND CIC recognises its responsibility to protect individuals from radicalisation and extremist influences.
Concerns relating to radicalisation or extremism must be reported immediately to the DSL and referred through appropriate safeguarding channels where necessary.
Training
Safeguarding training will be provided to staff and volunteers appropriate to their role.
Training records will be maintained and reviewed regularly.
The DSL and Deputy DSLs will undertake additional safeguarding training relevant to their responsibilities.
Related Policies
This policy should be read alongside:
Equality, Diversity and Inclusion Policy
Health and Safety Policy
Data Protection and GDPR Policy
Complaints Policy
Volunteer Policy
Whistleblowing Policy
Risk Assessment Policy
Conflict of Interest Policy
Trustee Code of Conduct
Social Media Policy
Monitoring and Review
This policy will be reviewed annually or sooner if legislation, guidance or organisational needs change.
Approved By: Board of Directors
Date: 29/05/2026